When will my order be shipped?


We try our best to ship all orders within one day of purchase but we cannot guarantee that it will always be possible. Please note that it can take up to 5 business days before your order gets picked up by the shipping courier at our Blainville, Canada warehouse.

From the moment when it is shipped, the amount of time it takes to reach you depends on the shipping method you have selected.


You can find the shipping information on the invoice you’ve received by email here:

Order shipping duration


If you cannot find the email you can also follow the following steps to find the information:

1) Go on our website and open the chat window. Click on Search in Order Status box.

Open chat box

2) Enter your Order Number and your Email Address, some details about your order will appear. Click on the order number to see order details.

Enter order details

3) You can find expected delivery time under the shipping method section. If you have a tracking number, the information will also be written there.

Shipping duration



Not finding what you're looking for? Contact Us Directly

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Not finding what you're looking for? | Tu ne trouves pas ce dont tu as besoin? Contact Us Directly | Contacte-nous directement